::smites sony::

[erilyn]

Fucking hell. There was a production error on some SGA boxsets sold in Canada, and my disc 5 is labelled as that, but is actually disc 1 again. Now I have to find out whether I'm supposed to return the whole thing to Amazon.ca or send in to Sony for the replacement disc.

ETA:
Dear Valued Consumer:
Thank you for your e-mail. We appreciate your interest in Sony Pictures Home Entertainment (SPHE) products.
SPHE has recently become aware that Disc 5 of "Stargate Atlantis: Season 1" (Canadian Version only) contains a manufacturing error. The product has been recalled and new product will be available at retail outlets within 7-10 days.
Please return your entire "Stargate Atlantis Season 1" Gift Set to the place of purchase with original receipt for exchange/refund. Our retailers will be happy to replace your set with re-mastered product when it arrives in store. Alternatively, you may request a refund from your retailer.
We apologize for this inconvenience and thank you for your continued patronage.
Regards,
Sony Pictures Home Entertainment
Consumer Relations

So looks like I have to return the whole thing to Amazon.

Comments

[sinden.livejournal.com]

But you still got S:AAB like me, didn't you?

I'm not sure that Sony will actually do it for us considering they aren't even going to ship to people with a PO Box within Canada. I'll be surprised if they'll ship it overseas.

[erilyn.livejournal.com]

Yeah, but I don't know if SAAB alone is enough to get the voucher ::pouts::

I'm gonna be deeply surprised if they will do the exchange for us.

[sinden.livejournal.com]

Just hope that the voucher comes out before you return it? :)

[erilyn.livejournal.com]

If you do not cancel your order or return items that qualified for the promotion, we will e-mail you a promotional code two to three weeks after the end of this promotion, redeemable for $10 off your next purchase of products offered by Amazon.ca.

We'll see :)

[claire.livejournal.com]

Wot's S:AAB?

[erilyn.livejournal.com]

Space: Above and Beyond :)