I'm ready to fucking give up

Ever since we had to reinstall Windows, we haven't had sound on the computer, and we haven't had a chance to take it back to the shop (plus, they haven't sounded very enthusiastic about looking at it). I just uninstalled the Soundblaster software, and as soon as I'd rebooted the computer, we had sound! It detected the sound card hardware, and without the Soundblaster cd, automatically said that the hardware and necessary software was installed, and that the computer needs to reboot. So reboot I do, and now we don't have sound again. WTF? I mean seriously. what the fuck?

And why isn't baffled on the mood list?