Another question about the FBR store

[erilyn]

I finally got a reply from them about my new order that hadn't got processed - somehow, a payment method wasn't selected (I'm pretty sure that I filled everything in, but ok). They told me:

If you'd still like the order, you can log in to your webstore account and resubmit a new payment.

Um, how? I can see how to update payment details, but not how to select a payment method for a specific order. I've emailed them back, but that'll probably take another week. Half the stuff I was ordering was on sale, it's probably fucking sold out now :( I'd cancel the order, but there's no easy way to do that online, and I still really want the Cobra hoodie.

Also, how come I can get shirts from Threadless in a week (yay!) but it's gonna take them forever to get the Panic boxset to me? I guess I may as well ask why not everyone in the US has got their order yet. Fuckers.

Comments

[babygotbass.livejournal.com]

I have said it before, and I will say it again, THE FBR WEBSTORE IS THE WORSE IN THE UNIVERSE. My pre-order for The Cab is still "pending". I had an order that was "pending" for a month last year. I finally dug up the email with their phone number...because it has been 4 days since I sent an email about it, and still nothing.

grrrrrrrrrrrr.

[not-nele.livejournal.com]

Lexi got her boxset yesterday so there is hope!

[f-lexi-ble.livejournal.com]

I get s//c stuff three hundred times faster than FBR stuff. It drives me nuts. They sent my Viva La Cobra to the Ascension Islands and I am still waiting on an order from waaay back. I just wish you could get some of the stuff from other places so I don't have to keep giving money to them.

[notyourfriend.livejournal.com]

They are seriously the worst webstore. Their postage is more expensive, yet shit. I hate them.

I'm pretty sure you CAN'T log in and resubmit a payment. :/