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Another question about the FBR store
I finally got a reply from them about my new order that hadn't got processed - somehow, a payment method wasn't selected (I'm pretty sure that I filled everything in, but ok). They told me:
If you'd still like the order, you can log in to your webstore account and resubmit a new payment.
Um, how? I can see how to update payment details, but not how to select a payment method for a specific order. I've emailed them back, but that'll probably take another week. Half the stuff I was ordering was on sale, it's probably fucking sold out now :( I'd cancel the order, but there's no easy way to do that online, and I still really want the Cobra hoodie.
Also, how come I can get shirts from Threadless in a week (yay!) but it's gonna take them forever to get the Panic boxset to me? I guess I may as well ask why not everyone in the US has got their order yet. Fuckers.
If you'd still like the order, you can log in to your webstore account and resubmit a new payment.
Um, how? I can see how to update payment details, but not how to select a payment method for a specific order. I've emailed them back, but that'll probably take another week. Half the stuff I was ordering was on sale, it's probably fucking sold out now :( I'd cancel the order, but there's no easy way to do that online, and I still really want the Cobra hoodie.
Also, how come I can get shirts from Threadless in a week (yay!) but it's gonna take them forever to get the Panic boxset to me? I guess I may as well ask why not everyone in the US has got their order yet. Fuckers.
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grrrrrrrrrrrr.
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I've cc'd my reply (about how the fuck I resubmit a new payment) to that, since in the reply to me, there's emails betweem webstore account and that address, and Bob is the one who actually found the problem with my order.
I think mediapal processes their payments, so maybe can help?
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The packing was shit though so I was lucky that it was not throughly fucked up by Australia Post.
FBR are the worst site ever to order from and it annoys me to death you have to go there to get some stuff. I have an order from way before I ordered the Panic box set that still hasn't arrived. Fuckers.
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I'm pretty sure you CAN'T log in and resubmit a payment. :/
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The postage could be worse - it could be from the Clandestine store. I nearly had a heart attack when I priced getting a couple of items from there (and didn't do it).
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But hurrah for your boxset arriving! :) If mine arrives in crappy condition, I may have to cut a bitch.
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*laughs manically*
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You know how we don't get tracking numbers on items, cause international - I'm pretty sure that is a feature of USPS services. I was whining to friends at work about their crappy service, and A from Logistics was all "so the person picking the order is just too lazy to enter the code to enable tracking?", cause he was fairly sure we should have it, using USPS.
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